FAQ

Thanks for your interest in Clean360! Have a question? Check to see if we’ve answered it here. If not, please send your inquiry to shop@clean360.org

What is Clean360?

Clean360 is a social enterprise of Roots Community Health Center that creates small batch, handcrafted soaps from the finest ingredients in its workshop and retail location in Oakland’s Uptown neighborhood. Clean360’s factory and shop serve as a training ground for Roots Community Health Center’s Emancipators Initiative. This program empowers people to overcome significant barriers to employment through paid work opportunities, wraparound support for health and legal services, and through a community of mentors and peers with similar lived experience.

Where do profits from Clean360 products go?

100% of proceeds from sales of Clean360 products go back into the Emancipators Initiative, so that we can continue to provide opportunity and comprehensive support to more individuals with barriers to employment.

How can I support Clean360?

Thanks for your interest in supporting us! Besides purchasing Clean360 products, you can also support us by donating to Roots Community Health Center. And, we would love your help with spreading the word about us to your friends and family! Here’s our Facebook page and Instagram, in case you’d like to share via social media. If you know of any local bloggers or media outlets who might like to share Clean360’s story, please let us know! You can email us at shop@clean360.org. Finally, we are always looking for local employers who would be open to hiring graduates of the Emancipators Initiative. If you are an employer and would like to explore collaborating with us, please email admin@rootsclinic.org.

Are your products cruelty-free?

Yes, all of our products and ingredients are cruelty-free. They contain no animal products, and are never tested on animals.

What size are the soap bars?

All of our soap bars are 6oz. Custom sizes are available for large orders of 10 cases or more.

Do you always offer the same scents?

We are constantly creating new scents and flavors for our products! Please be sure to check our site and visit our shop often to find out about newly added scents. Scents can be tailored or requested for large orders of 10 cases or more. Contact us at shop@clean360.org to learn more!

Is there lye in Clean360 soap?

All real soap is made with lye, also known as sodium hydroxide. The process of making soap –  saponification – combines sodium hydroxide with oils, resulting in soap. All of the sodium hydroxide is used in the saponification process, so none remains in the finished product. This is how all real soap is made.

How does Clean360 leave my skin so moisturized?

All Clean360 bar soaps are “superfatted.” This is a process where even more oils are added than what the sodium hydroxide can react with (see above), resulting in “free oil.” This free oil results in soap that is more emollient and moisturizing to the skin.

Can I place a bulk or custom order?

Yes! We welcome large orders and are happy to work with you to customize products for your needs. For wholesale prices and to learn more, please contact us at shop@clean360.org.

Your soap bars look yummy! Are they edible?

Although we use all food-grade ingredients, soap should never be ingested.